Choosing the USPS Priority Mail (Insured) option is strongly encouraged. This will ensure that if USPS does not deliver or damages your package that we will be able to provide a replacement for you. Please understand that this does not cover packages that are scanned & marked as delivered. First Class packages are not insured and if loss or damage occurs The Oily Amulet can not be held responsible or guarantee a replacement as stated in the shipping option selection during the checkout process.
REFUNDS will be given only on undamaged and unused items within 7 DAYS of purchase. Item must be returned at cost of buyer and received by seller before refund can be issued. There will be a $3.50 restocking fee per item for returns - This is non negotiable. I can only accept UNUSED items for sanitary reasons. If you have already placed Essential Oils on your jewelry it cannot be returned. Please read listings in full for complete and accurate descriptions of items and if you have any questions feel free to email us or send a message via Facebook. The Oily Amulet is not responsible for shipping costs to return items and tracking is highly recommended. Once your return is received we will issue a refund minus the restocking fee to the original method of payment.
It is recommended that all jewelry be removed before bathing or swimming. We cannot accept responsibility for water damaged items. Jewelry is delicate and we will not issue a refund for any piece that has been damaged due to accidents or mishaps, but we will be happy to repair a piece at buyer's expense. Please look to your unique individual item's description or contact us for further care instructions.
If you receive an item that is broken or defective, please contact us immediately and I will send a replacement and possibly request that the broken item be sent back at expense The Oily Amulet's expense.