30-Day Guarantee Return Policy
The Oily Amulet stands behind our products with a 30 Day Money Back Guarantee. We want all of our amazing customers to be sincerely happy and satisfied with their purchase. If you are not completely satisfied, you may return your order in it’s original* condition within 30 days of its shipment for a complete refund (minus original shipping fees).
If you receive an item that is defective, please contact us immediately, and we will send a replacement and possibly request that the broken item be sent back at expense The Oily Amulet.
Return Item Instructions
Call us at 1-833-803-OILY or use the Contact Form to Email us with your reason for returning and to make us aware of any problems.
Pack your jewelry in its original packaging using a padded or "bubble-packed" envelope and ship via USPS First Class or Priority with tracking. For your security, be sure to insure the package for the full value and request a return receipt for delivery confirmation. This will make the return "traceable."
Be sure to include a copy of your dated receipt with your name, address, city, state, zip code, telephone number, your e-mail address and the order number for your item.
Upon receipt and verification, a credit (excluding shipping fees) will be applied to the same card/payment method used to make the original purchase. Please allow a 30-day billing cycle for your credit to appear on your statement.
- Any items that has been altered, engraved, resized, appeared worn or damaged in any way are non-returnable.
- Shipping fees on all orders are non-refundable.
- For items that have been used and worn only a partial 50% product refund will be allowed when returned within the 30-day guarantee period.
- The Oily Amulet will not be responsible for return shipments that have been damaged or lost
- Clearance items are NON-REFUNDABLE and EXEMPT from our 30-day policy.
- For exchanges the size must be in stock.
- The Oily Amulet reserves the right to refuse any damaged merchandise for return or exchange.
Thank you for your patronage!
*Original Condition is an unused piece still original packaging, in the same original condition as received.